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Acerca de
Children First Medical Group's
Partnership with
(formerly ConsejoSano)
Children First Medical Group is continuing the patient engagement program for our Managed Medi-Cal members in Alameda Alliance for Health and Anthem Blue Cross Managed Medi-Cal in partnership with SameSky Health.
The goal is to assist Primary Care Physicians by sending SMS messages and phone calls to our Managed Medi-Cal members appropriate to the member's language and culture.
Overview
Program Details
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WHAT IS THE STATUS OF MY AUTHORIZATION REQUEST?As a reminder, routine requests are processed within 5 working days; urgent requests within 72 hours, and post-service requests within 30 calendar days. If your request is within these time frames, please be patient.
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HOW DO I REQUEST A DATE EXTENSION FOR AN AUTHORIZATION?Fax the authorization letter with your requested extension date to (510) 450-5868 or call the Utilization Management department at (510) 428-3489.
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WHERE DO WE REFER MEMBERS WHO CANNOT BE SEEN AT UCSF BENIOFF CHILDREN’S HOSPITAL OAKLAND DUE TO AGE?Check the Health Plan website for a contracted provider, call the provider for availability, and submit the authorization request to CFMG.
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HOW DO I GET A LISTING OF APPROVED CHILDREN FIRST MEDICAL GROUP (CFMG) SPECIALIST?At www.childrenfirstmedicalgroup.org, navigate to the “Provider Directories” in the bottom left. You can search by specialty, the doctor’s name, by city or by county.
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HOW DO I FIND A LISTING OF CFMG OBSTETRICIAN/GYNECOLOGISTS?Visit AlamedaAlliance.org to find a physician. CFMG does not have OB/GYN’s in our network as OB services are Health Plan responsibilities.
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DOES CFMG COVER PODIATRY?Yes, Podiatry is a Health Plan benefit for Alameda Alliance for Health, you will need to complete a CFMG Request for Authorization Form for visits. Refer to the Health Plan website for a listing of Podiatrists. CFMG does not have Podiatrists in our network.
The program launched April 26th, 2021
SameSky Health will reach out to some of your patients through SMS text messages and or phone calls.
Please note that the SMS messages will be sent under the name of Children First Medial Group and the practice name. Participating members will be encouraged to schedule appointments to remain up to date on specific health measures such as Annual Wellness Visits and Childhood Immunizations. We will use the name "Eva" as a general contact name in the text message(s), but the physician will be the exact name of the member's physician/practice name at the time the list is generated.
Frequently Asked Questions
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